More and more businesses are leveraging video and it’s no different in the financial services industry. Financial institutions are video enabling call centers to provide their members with a higher level of customer service. But what about streamlining processes internally? Banks and financial institutions are using content management platforms such as Kaltura within their organization for training, branch operations, marketing and knowledge sharing.
Some key benefits of utilizing a Centralized Content Management System are:
- Reducing cost with online video training
- Increased collaboration throughout locations
- Improved productivity by having content readily available
- Capturing and managing video surveillance
- Regulated call monitoring and storage
These are just a few examples of incorporating video within your industry. For businesses with more than one locations, a single management system can help streamline your work flow.